But since the game was bought on Steam client, EA can't do anything about it. However, they couldn't help me, because if you buy the game through steam, they obviously hold the CD key, and there's no way EA can access it.īasically, Steam got tired of all the request from people for CD keys, so they just completely shut it down and said 'go to EA support, this is an EA game it's their problem'. So, in desperation, I tried contacting support on their end, where I at least managed to get through to a person. All I got to was a page that said something like 'Support for this game is handled by EA' with a link to the help.ea. However, when I tried to contact steam to do the same, after lots of searching for any way to contact them, as the 'F&Q' they default link you to obviously has nothing helpful. They said they contacted steam support and get their CD key, fixing it. I saw one post on steam from a couple days ago, where someone was having the same issue. I'm pretty sure Steam purposefully shut down support contact for this game too. What happened instead was hours of reading and looking up posts about this. I bought it on sale yesterday, I was ready to start it today and have some fun. This is literally exactly what I've been through today as well. Oh trust me, I fully get your frustration.
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